Do you send out a crew?
No. This is an Elgin-focused intake and referral point, not a contracting operation.
Will there always be someone available?
No guarantee. Provider bandwidth across the Elgin area shifts with the season.
Does a phone photo settle it?
Rarely. Glacial till depth varies enough lot to lot around Elgin that most cases still need an in-person look.
Is a second opinion worth the wait?
Usually, outside emergencies. Stacking two or three Elgin-area scopes side by side shows what got left out.
Who's on the hook for checking credentials?
The Elgin homeowner is. Confirming license, insurance, permits, and warranty terms happens before signing, not after.